Privacy Policy
Last updated: November 28, 2025
1. Introduction
Sugarbunny Stores ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact information (email address, phone number)
- Account credentials (username, password)
- Payment information (billing address, payment method details)
- Order history and transaction details
- Member ID and account preferences
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information:
- IP address and location data
- Browser type and version
- Device information
- Pages visited and time spent on pages
- Referral sources
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for various purposes:
- To process and fulfill your orders
- To create and manage your account
- To communicate with you about your orders and account
- To send you updates, promotions, and newsletters (with your consent)
- To improve our website and services
- To prevent fraud and ensure security
- To comply with legal obligations
- To respond to your inquiries and provide customer support
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business
- Payment Processors: With payment processors to handle transactions securely
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given us explicit consent to share your information
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data during transmission
- Secure storage of personal information
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Password hashing and secure authentication
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.
Types of cookies we use:
- Essential Cookies: Required for the website to function properly
- Functional Cookies: Remember your preferences and settings
- Analytics Cookies: Help us understand how visitors use our website
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
7. Your Rights and Choices
You have certain rights regarding your personal information:
- Access: Request access to your personal information we hold
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to processing of your personal information
- Data Portability: Request transfer of your data to another service
- Opt-Out: Unsubscribe from marketing communications
To exercise these rights, please contact us using the contact information provided below.
8. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.
10. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to the transfer of your information to facilities located outside your jurisdiction.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: support@sugarbunny.com
Working Hours: 12:00 PM - 6:00 AM
Subject: Privacy Policy Inquiry